Quality
King and Moffatt Electrical are totally committed to complete customer satisfaction and continuous improvement. As a team, we are dedicated to doing things right the first time, conforming to all known requirements, and providing on-time defect-free products and services to our customers.
Each employee understands and participates in management’s commitment to quality. We measure our performance and correct actual or anticipated problems to assure our customers that we will meet or exceed their needs.
Our objective is to focus on total customer satisfaction by supplying products and services of superior quality. The King and Moffatt Electrical Quality Policy must have the shared commitment of all the employees of the Company.
It is based on the concept of Dynamic Quality and is the responsibility of each staff member to participate actively in the process of continuous improvement in the effectiveness of the Quality System. At King and Moffatt Electrical we are striving towards the ISO 9001:2000 quality management system to demonstrate our ability to consistently provide work that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction.
In a challenging economic environment we are confident that we will fulfil this objective, thanks to the professionalism, creativity and skills of the King and Moffatt Electrical team.
